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Application Input Manager

Company Name:
Northwestern Mutual
BASIC FUNCTION: Directs and manages the operations of a New Business Application Division through the recruitment, selection, training, development, motivation, and salary administration of Application Input staff - oversees/coordinates division workflow. Manages New Business projects, customer service initiatives, and workflow design efforts. Insures customer-centered communication focus with Field and serves as a communication liaison/resource providing technical problem resolution with Field management, agents, company management, and insurance departments regarding application input concerns and issues. Proactively identifies, recommends, and implements changes to policies and procedures to enhance division efficiency and effectiveness.
QUALIFICATIONS: Bachelor''s degree and/or an equivalent combination of education or progressively responsible work experience emphasizing decision-making, team building, communication, and personal development. Minimum 5 years of progressively responsible experience in insurance operations and/or investment operations. Strong interest in people development with competence in staff selection, assignment, training, development, motivation, and recognition. Superior oral and written communication skills with the proven ability to build relationships and successfully negotiate issues with the Field, policyowners, and employees required. Very strong organizational skills with the ability to independently set priorities and handle multiple diverse assignments within deadlines required. Strong project management skills with the demonstrated ability to manage projects, systems, and/or process changes. Proven leadership skills.
License / Certifications: None
Location: Franklin, WI
Expertise: UND - Underwriting/Claims
JobType: Regular Full Time

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