Service Representative II

Company Name:
Northwestern Mutual
BASIC FUNCTION: Delivers high quality service in support of investment products and services. Provides support and service to internal and external customers to identify problems or issues and determines possible solutions and impact. Work typically falls within established procedures. Works with occasional guidance on standard cases. Supports and adapts to changes that impact the work within the team. Performs other duties as assigned.
QUALIFICATIONS: Candidate must successfully complete and pass the Customer Service Simulation and PSI (Performance Skills Index) testing as required . FINRA Series 6 registration is required or must be obtained within 3 months. Associate degree and/or equivalent work experience plus a minimum of 2 years experience in relevant customer service and financial services experience. Excellent customer service skills. Proven written and verbal communication skills. Demonstrated skills in analyzing information, problem-solving and independent decision making. Demonstrated organizational skills with the ability to independently set priorities and meet deadlines.
License / Certifications: FINRA Series 6
Location: Franklin, WI
Expertise: CUST - Customer Service
JobType: Regular Full Time

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Sales & Service Representative
Milwaukee, WI AAA (The Auto Club Group)
Sales & Service Representative
Appleton, WI AAA (The Auto Club Group)
Sales & Service Representative
Milwaukee, WI AAA (The Auto Club Group)
Annuity New Business Service Representative
Milwaukee, WI Kforce
Sales & Service Representative
Eau Claire, WI AAA (The Auto Club Group)
Sales & Service Representative
Waukesha, WI AAA (The Auto Club Group)